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Customer Service Associate - Logistics
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs. Shift: Monday thru Friday 11:00am - 8:00pm. Rotating Saturday 7:00am - 12:00pm Major Responsibilities: ? Use TMS system to enter & process customer orders ? Work closely with common carriers
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