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Job Description

Job Description:

The principal purpose of the role is to oversee Strategic Sourcing, Supplier Relationship Management and Supplier Performance activities of supplier spend within the Global Occupier Services (âœGOSâ) and EMEA IFM business operation. Sourcing projects may be single country/service-line through to multiple country/service line projects. This is across all aspects of the supply chain life cycle from feasibility and strategy development including sourcing, contracting and engagement through to onboarding and ongoing operational and relationship management.

Role Profile:

• Accountable for the development of specific Supplier Management strategies, executing the strategies; managing, monitoring and evaluating the success of the procurement and supply chain            management    activities    including    managing    supplier    relationships,    performance management and continuous improvement, risk management, and issue resolution.
• Management of the sourcing process in accordance with the IFM Global Procurement Playbook. The Procurement Manager will utilise the resources within the IFM and Global C&W Procurement organisation and in this event will have direct management responsibility for successful delivery of a sourcing requirement.
• The role will be responsible for monthly reporting once agreed on the commercial elements of the individual client account(s), the progression of budget and savings initiatives, together with the Finance team. Monthly reporting will include KPIs against supply chain, rationalisation of suppliers and a review of managed spend.
• The Procurement Manager must possess an understanding of the business and IFM specific knowledge, excellent people and change management skills and a robust capability in project management to provide value to their respective client engagements. The Procurement Manager will take input from IFM stakeholders to formulate and execute Procurement objectives, priorities and plans of actions.
• The Procurement Manager will work closely with IFM account and internal stakeholders and in some cases will lead and be part of cross functional teams to develop strategic procurement and supply chain management/supplier relationship management strategies and solutions that align to client and internal corporate IFM strategies. To accomplish this, the Procurement Manager will need to collaborate and build relationships with both internal and external stakeholders.
• The Procurement Manager will be responsible for managing and delivering results that support the Procurement related goals and objectives for respective subcategories and teams. This includes ensuring all contracting is appropriate and in place and that appropriate governance is established to support the ongoing supplier relationships.

JOB REQUIREMENTS & QUALIFICATIONS

Education and skills:

• Bachelorâ™s degree
• Business, Finance, FM or Procurement related studies
• Preference â“ bilingual

Previous Experience:

• Must have strong relevant FM and/or Services procurement and commercial experience
• International experience and managing cross-border, multi-functional teams

Certifications:

• Preferred professional certification e.g. CIPS, CPM or evidence of continued professional growth

e.g. Finance (ACCA, CIP, IMC); Business (MBA, masterâ™s in business or equivalent)

Targeted Competencies

• Excellent written and verbal communication skills with an ability to communicate
• Personable and able to form strong working relationships with diverse internal and external stakeholders up to senior level
• Self-sufficiency
• Creative problem solving and the ability to take decisions
• Ability to demonstrate value, insight, and innovation development
• Experience of effective supplier management (including commercial and qualitative performance, risk management and supplier relationship management) techniques
• Able to demonstrate experience in a broad range of key procurement skills including leadership, negotiation, influencing, project and change management and governance
• Strong analytical skills and advanced knowledge of MS Office (Excel, Word and PowerPoint essential)
• Category knowledge preferred

Behaviours & Personal Qualities:

• Good communication skills verbal and written and an ability to adapt the style to different situations and clients
• Ability to make informed decisions and take responsibility for outcomes
• Proven ability to drive entrepreneurial activity and innovation
• Ability to manage multiple projects at the same time, maintaining an excellent quality of service
• Proactive and solution oriented
• Good commercial awareness and financial analysis skills
• Team player and enjoys working as part of an account team