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Salary Range: Up to $42,000 dependent on qualifications
Pay Basis: Monthly
Position Status: Regular full-time
Location: Richardson
Job Description:
The Parking & Transportation Specialist performs functions of the UT Dallas parking and transportation office including first-line customer service, citation payment processing, appeals processing, billing, collections, invoicing, and reporting. The Specialists organize, implement, analyze, assess, and continuously improve the University's parking and transportation programs with emphases on improved customer service and enhancement of online services. Receives requests for parking and/or transportation services from University departments and arranges and provides responses, which may entail coordination of services and cooperation with University Police, Student Services, and other University departments. The Specialists are expected to use professional project coordination skills to resolve problems of moderate scope and complexity; are expected to obtain certifications in the FLEX parking systems management program, perform data analysis on parking and transportation operations and produce reports for management.
Minimum Qualifications:
An Associate's degree or trade/technical certification and 1-3 years of related experience. An equivalent combination of education and experience will be considered. Intermediate skills in Microsoft Office, intermediate keyboarding/data entry skills, excellent customer service skills and phone etiquette, and written and verbal communication skills.
Preferred Education and Experience:
Previous Parking & Transportation Industry experience. Experience with T2 flex parking software preferred. Previous experience with PeopleSoft software preferred.
Important Message:
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
The University of Texas at Dallas is an innovative institution in the heart of North Texas on the path to achieving Tier One national research university status.UT Dallas has grown since its founding in 1969 to include 132 degree programs, with cutting-edge curricula serving a variety of undergraduate and graduate student interests.The University continues its original commitment to providing some of the state's most-lauded science and engineering programs and has also gained prominence for a breadth of educational paths, from criminology to biomedical engineering to arts and technology.The wealth of learning resources available to UT Dallas students is the result of a concentrated effort to attract the top minds on both ends of the classroom relationship. Joining the faculty's Nobel laureate and four National Academies members since 2005 are more than 200 tenure and tenure-track professors hailing from the world's best colleges, including Harvard, MIT, Cambridge and Columbia University. In addition, UT Dallas is home to more than 50 centers, labs and institutes that facilitate research and opportunities for hands-on learning. Students, meanwhile, arrive at UT Dallas well-prepared ...to succeed in higher education: In 2011, nearly 39 percent of freshmen ranked in the top 10 percent of their high school class, and 75 percent ranked in the top 25 percent.With an eye on building a future as bright as its beginnings, UT Dallas will continue its push to attain Tier One research university status and produce graduates who are well-equipped to succeed professionally.