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Details
Posted: 25-Jan-25
Location: Boston, Massachusetts
Internal Number: 145917126
Part of the Supply Chain Department resource group responsible for the day-to-day operations of the department's computer system applications. Providing end-user support and application maintenance.
The System Application Support Specialist I will be responsible to:
The System Application Support Specialist I will be responsible to:
- Provide support and training for Supply Chain Systems Applications. Develop and prepare user documentation and training materials
- Respond to requests from department users for information or assistance regarding Supply Chain System Applications problems.
- Monitor, resolve, or escalate support issues as appropriate. Assist in integration of department software and participates in testing and implementation of systems installations and upgrades
- Integrate department presentation needs via the network. Participate in and leads short-term departmental tasks and projects. Assist on long-term complex departmental projects
- Monitor internal automated processing jobs and Report and take action when needed
- Maintain Item Master to ensure integrity of data. Including adding new items, altering/enriching attributes of current items, etc. Review accuracy of electronic catalogs and upload upon approval
- Maintain/alter specific elements in Vendor Master tables. Query ERP and other ancillary systems to extract and analyze data
- A Bachelor's degree in Supply Chain Management, Finance, Information Systems, or other associated concentration. An associate's degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a bachelor's degree.
- Knowledge of and experience working with an Enterprise Resource Planning system (PeopleSoft or Workday experience strongly preferred)
- Analytical skills to resolve problems requiring the use of technical principles. Knowledge and experience using KPIs to track and improve processes
- Ability to build queries to extract data; data analysis skills. Knowledge of relational databases, design, and structures
- Strong Excel skills and knowledge of visualization applications
- Strong communication and interpersonal skills
- Hybrid/remote on site at least 2-3 days a week
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.
More Jobs from This Employer
https://careers.cscmp.org/jobs/21010522/application-support-specialist-i-supply-chain-admin
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