The Carrier Sales Representative is primarily responsible for selling, developing & maintaining a portfolio of carriers, and acting as the liaison between the account management and operations teams.
Major Responsibilities:
Strategize with Penske Operations and Management team to create a portfolio of carriers for current and prospective business
Develop an understanding of lane rates utilizing company tools and industry knowledge.
Stay current with researching market trends and seasonality in the freight industry, responding to capacity related challenges by presenting viable solutions to Penske Brokerage operations
Ensure the carriers understand and meet operational expectations and requirements.
Work with our carrier partners to help achieve profit margin requirements.
Maintain solid understanding of current market conditions (seasonality) and business.
Analyze current carrier pricing and service levels to provide recommendations to improve service.
Develop and assist with presenting carrier analytics, key trends and proposals during Carrier or Customer QBR's
Develop carrier relationships to effectively support Penske customers.
Develop and manage a network of outside carriers to ensure adequate capacity for their assigned market.
Continually review your carriers' capacity, to identify growth opportunities.
Research new carriers in the marketplace, generating carrier leads, and develop new carrier relationships.
Address operational issues or service failures directly with the carriers.
Qualifications:
Bachelor's degree or relevant experience required.
Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
Strong analytical and presentation skills, written/oral communication, and organizational skills.
Skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.
Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Consider Penske for your next career move. Penske offers dynamic career opportunities in virtually every field and profession. We're always seeking high-performance people with a deep passion for customer service and high ethical standards. Sound like you?
