This position coordinates all processes and functions of a department and provides visibility to management by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.
Major Responsibilities:
Support the design and implementation of a developed supply chain solution
Identify & implement cost savings opportunities for the customer
Examine current processes and implement or recommend improvements to drive out waste
Proactively monitor and manage key performance indicators and execute root cause analysis
Interact with customers in resolving problems and coordinating implementations
Develop and distribute weekly customer metrics and develop customer performance reports
Meet customer deadlines and develop metrics dashboards that highlight customer specific analytics
Develop and assist with presenting customer analytics, key trends and solution proposals
Maps and documents standard operating processes
Applies tactical processes daily within the established business rules.
Use discretion and independent judgment to answer customer requests and propose solutions
Work with internal subject matter expert to resolve problems and support implementations
Host meetings with suppliers & carriers to implement route design changes
Follow processes that are set by engineering and help implement any process changes and transportation design changes
Other projects and tasks as assigned by supervisor
Analytics
Assist in the development and presentation of customer analytics, key trends, and solution proposals during internal and external meetings. In addition, assist in continuous improvement and cost savings initiatives.
Customer Relations
Work with customers to resolve stock shortages, meet deadlines and answer questions. Proactively seek opportunities to improve customer inventory and material flow processes. Timely and accurate communication of critical issues to manager and customer.
Process Improvement
Examine current processes and implement, or recommend improvements to drive out waste. Follow processes that are set by Engineering and assist with the implementation of any process and transportation design changes.
Supplier/Carrier Relations
Work with suppliers to correct part/shipment issues. Track shipments to ensure shipment deadlines are met. Work with carriers to resolve issues in transit or at customer facility.
Other Projects
As assigned by the Manager
Qualifications:
High School Diploma or equivalent required, Bachelor's degree preferred
1 year of inventory/auditing/transportation experience preferred
Fundamental understanding of transportation, supply chain and logistics
Ability to learn and operate various inventory and transportation management systems, in addition to extension applications.
Ability to follow processes and procedures
Data Analysis skills required
Strong problem solving and time management skills required
Must have strong verbal and written communication skills
Ability to work independently and multi task required
Ability to follows process and standard procedures
Experience analyzing large sets of data preferred
Advanced computer skills including Excel and Outlook required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
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