Penske's Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes and functions of load planning and freight movement.
Sun 8am-8pm Mon-Wed 4pm-11pm
Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers
Update Transportation Management System/Mercury Gate with current shipment information.
Provide detailed instruction to various customers & associates from other shifts by phone and e-mail
Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.
Complete daily logs and trackers
Handle rate negotiations with carriers on a spot rate basis
Identify cost savings opportunities for the customer
Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
Provides load exception investigation and reporting
Weighs alternative financial decisions before taking action
Other projects and tasks as assigned by supervisor
Bachelor's Degree in Business or Supply Chain Management preferred
Two (2) plus years of experience in Transportation/Supply Chain preferred
Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment
Excellent problem solving and analytical skills
Advanced desktop computer skills including Microsoft Excel and Outlook required
Strong customer focus
Ability to develop and maintain professional working relationships with customers as well as Penske associates
Ability to adapt in a dynamic environment
Strong organizational skills
Strong written and verbal communication skills
Must be able to learn and regularly operate various computer systems across different platforms
Ability to work First and Second Shift as needed. Flexibility with scheduling required.
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.
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