The Network Design Manager will manage a single customer account and execute the tactical/strategic initiatives which have Penske-wide implications and impact. The position will be the primary Network Design owner as viewed by both Penske and Customer. Customer operations consists of but not limited to inbound shipment of parts and outbound shipments of final product and all the various entities utilized to perform such work (Suppliers, 3PLâ€™s, Carriers, etc.)
The Network Design Manager is responsible to provide tactical direction and leadership to ensure customer requirements are met. This position will have direct responsibility over a team of Analysts in the design, metrics and project areas. This team is responsible for designing the transportation network, identifying/implementing cost savings initiatives, creating/maintaining metrics/reporting, etc.
Managing these efforts will require cross-functional involvement within Penske Logistics, customers, carriers, and suppliers. Indirect coordination and management of the following support functions are critical to the success for the customer and position: Finance, Human Resources, Sourcing, Engineering, and System Development.
Interview and hire salaried associates. Facilitate the recruitment and assignment of all personnel required within the Network Design team. Defines duties, responsibilities and scope of authority for associates.
Conduct performance review, corrective action, and goal setting for team of associates.
Provide career development, mentoring, and promotional opportunities to direct reports to create future leaders.
Provide leadership to team members in identifying project risks early and guide them in developing appropriate mitigation plans.
Utilize leadership skills to align, develop and lead a diverse workforce to a common goal.
Ensure team has a strong focus on details and is thoroughly trained in the problem resolution process.
Intervene when necessary to resolve issues between operations, functional teams and customers.
Responsible for day-to-day execution of all associate activities.
Understand freight flows and a diverse carrier base to solve complex customer supply chain challenges.
Responsible for the formalization of comprehensive project plans, clarifying timelines, milestones, goals and ownership.
Review operating metrics and fix out-of-tolerance results.
Understand how customer, supplier and vendor work together and affect overall supply chain performance.
Create and foster a relationship with the customer to facilitate operational stability.
Growth / Customer Experience:
Manage the clients' expectations regarding our team's satisfactory performance & service execution.
Work closely with customer's leadership and project team
Proactively look for opportunities to grow existing operation & stay current on the customer's industry.
Communicating all progress on a set cadence with customer and up through Penske covering KPIâ€™s and continuous improvement initiatives
The position will have full responsibility of the customer financials, forecasting and variance reporting.
Thoroughly review account budget for accuracy and report inconsistencies and analysis. Identify issues and resolve with leadership.
3 â€" 5 years related functional experience in supply chain service lines (transportation, warehousing, LLP, etc.) required
3 - 5 years managerial or supervisory experience, required.
A strong understanding of operations and supporting technology
Knowledge of Transportation Management and systems
Knowledge of Llamasoft, JDA Transportation Modeler or similar design software
Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
Ability to meet & exceed weekly and monthly performance goals.
Must be able to work with other departments to increase overall productivity for the company.
Strong management skills, ability to lead individuals/team to accomplish organizational goals.
Strong analytical and presentation skills, written/oral communication and organizational skills.
Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
Strong problem solving skills.
Skill in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Work Locations: 3000 Auburn Dr Beachwood, OH 44122
Primary Location: United States-Ohio-Beachwood
Job: Logistics/Supply Chain
Penske (Oracle) Job Name: Logistics/Supply Chain
Req ID: 2104834
Internal Number: 2104834
About Penske Truck Leasing
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