Penske Logistics is looking to fill on-site roles at one of our Customer locations in Franklin, TN. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes and functions of load planning and freight movement.
100% onsite - interacting/interfacing with the customer*
Monday - Friday 7am to 6pm
Process customer orders, tender freight to third-party carriers
Update Transportation Management System with current shipment information.
Provide visibility to management and the customer by tracking, process over-sight, researching and troubleshooting operational issues or functions.
Handle rate negotiations with carriers on a spot rate basis
Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
Provides load exception investigation and reporting
Weighs alternative financial decisions before taking action
Handle reoccurring analysis and tasks driving continuous cost savings initiatives
Examine current processes and implement or recommend improvements to drive out waste
Proactively manage key performance indicators and execute root cause analysis utilizing TM operating systems
Interact with customers in resolving problems and coordinating implementations
Applies tactical processes daily within the established business rules.
Use discretion and independent judgment to answer customer requests and propose solutions
Work with internal subject matter expert to resolve problems.
Meet customer deadlines and develop metrics dashboards that highlight customer specific analytics
Develop and assist with presenting customer analytics, key trends and solution proposals during customer QBR's
Maps and documents standard operating processes
Multi task other projects and tasks as assigned by supervisor/customer
Bachelorâ€™s Degree in Business or Supply Chain Management along with 5 years of experience or Five (8) plus years of experience in Transportation/Supply Chain preferred
Ability to manage multiple tasks and prioritize time sensitive situations
Excellent problem solving and analytical skills
Advanced desktop computer skills including Microsoft Excel and Outlook required
Strong customer focus
Ability to develop and maintain professional working relationships with customers as well as Penske associates
Ability to work independently with minimum supervision
Ability to adapt in a dynamic environment
Strong organizational skills
Strong written and verbal communication skills
Must be able to learn and regularly operate various computer systems across different platforms
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com at http://www.penskelogistics.com/ to learn more.
Work Locations: 6700 Tower Circle Franklin, TN 37067
Primary Location: United States-Tennessee-Franklin
Job: Logistics/Supply Chain
Penske (Oracle) Job Name: Logistics/Supply Chain
Req ID: 1905970
Internal Number: 1905970
About Penske Truck Leasing
Consider Penske for your next career move. Penske offers dynamic career opportunities in virtually every field and profession. We're always seeking high-performance people with a deep passion for customer service and high ethical standards. Sound like you?