A Penske Logistics Business Systems Logistics Analyst is a liaison between Routing Operations, Engineering and Technology to provide feedback and support on solutions and systems implementations. A Business Systems Logistics Analyst will maintain solutions as it relates to the customer agreement but may recommend system changes to improve efficiency or reduce support.
Responsible for providing technical assistance and support related to computer system solutions. Responds to user inquiries, isolates problems, determines and implements solution.
-Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solution and change management with impacted parties.
-Supports the design and implementation of a developed supply chain solution as it relates to specific Penske business agreements.
-Participate in process improvement teams and cost saving initiatives.
-Applies tactical processes daily within the established business rules.
-Meet customer deadlines and provide required metrics
-Interacts with the customer by phone, email or in person on an as needed basis.
-Be able to resolve situations quickly, communicate status of problem, and work with the appropriate subject matter expert until it is fixed with the guidance of a more senior level associate
-Ability to take ownership and follow tasks/projects through to completion following project management principals.
-Ability to document process flows to better engage end user requirements and translate to systems development/engineering as needed.
-Ability to create documentation and provide training to various audiences.
-System Security Setup
-Testing plan creation and execution
-Other projects and tasks as assigned by supervisor
-1 - 4 years comparable work experience, internships, or studies preferred
-Fundamental understanding or desire to learn transportation, supply chain and logistics concepts are required
-Strong written and oral communication skills required
-Intermediate experience with Access and Excel required
-Proficiency with computers including Microsoft Word, Outlook and PowerPoint required
-Experience with Transportation Management systems required
Consistently demonstrates proven ability to learn and use necessary tools
-Ability to follows process and standard procedures required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
Penske is an Equal Opportunity Employer
Work Locations: 3000 Auburn Dr Beachwood, OH 44122
Primary Location: United States-Ohio-Beachwood
Job: Logistics/Supply Chain
Penske (Oracle) Job Name: Logistics/Supply Chain
Req ID: 1905399
Internal Number: 1905399
About Penske Truck Leasing
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