PackShip USA is searching for a Branch Manager for our Leola, PA branch. Individual will be responsible for oversight of office and warehouse/delivery operations in a hands-on manner. Offering full-time hours, full benefits, 401k, paid vacation.
Summary Statement: Manage the overall functions and processes of the branch; pack, ship, drive, load/unload truck as needed; provide customer service to customers at a retail counter.
Utilize methods and procedures that facilitate achievement of branch financial goals
Ensure orders are organized and ready for packing/shipping
Prepare bills of lading and other related paperwork in preparation for shipment
Manage packing materials inventory and re-order when needed
Ability to sell goods and services to current and potential customers
Perform retail counter functions, including but not limited to, determining customers' packing and shipping charges, collecting money for each purchase, and returning proper amount of change back to customer
Open and close cash register, ensuring that the cash drawer is balanced
Develop and implement creative initiatives that produce an appealing retail atmosphere, increasing the overall retail sales
Ensure that all retail merchandise is properly price marked on the retail floor; ensure that all retail items are registered in the P-O-S system with the correct retail prices.
Clean, dust and sweep retail area at least once per day
Perform tracking and tracing functions on shipments; contact customer (when appropriate) to instruct customer on delivery procedures
Enter accounts receivable charges into P-O-S system
Package orders as needed
Load/unload truck utilizing forklift as needed
Drive box truck for pickups/deliveries as needed
Recommend changes in operational methods and procedures for improvement
Provide standard and comprehensive reports to supervisor
Maintain and update computer database
Resolve customer complaints
Other related duties as assigned by management
EEOC Statement: We are an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.
Education and Experience:
High School Diploma or GED required
3-5 years of experience
Must be 21 years of age
Valid Pennsylvania Driver License required (Commercial Driver License not required)
Necessary Knowledge, Skills and Abilities:
Strong written and verbal communication skills
Possess excellent telephone skills
Works well under pressure
Ability to read and interpret documents
Strong computer skills/knowledge
Ability to work well in teams
Possess strong problem solving skills
Basic math and accounting skills
About PackShip USA
PackShip USA is a Family-owned, Multi-vertical Logistics Company. Headquartered in Orrville, OH, PackShip USA has additional locations in Goshen, IN, Leola, PA, and High Point, NC.
Comprised of five divisions – PackShip Office, PackShip Logistics, PackShip Furniture Direct, PackShip Warehouse & Fulfillment, and PackShip Custom Solutions – our core services touch on nearly every aspect of the packaging and shipping process. We are part of the Jarrett Companies family, which includes Jarrett Fleet Services and Jarrett Logistics Systems, Inc., a leading third-party logistics provider.
As a leading provider of customized logistics, pack & ship services, final mile and in-home delivery services, PackShip USA’s mission is to always meet or exceed expectations of customers engaged in commercial and retail markets.
PackShip USA accomplishes this by:
- Employing the best packaging, shipping and logistics personnel in the industry
- Providing extreme levels of service to customers to differentiate PackShip USA from any competitors in the industry
- Focusing on customers that manufacture and/or distribute unique products that aggressively promote and sell those products via e-comm...erce
- Utilizing technology that increases the productivity of our employees and adds value to our customers' distribution processes